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Feel the Holiday Magic at Snow Carnival:
The Celebratory Festival of Winter’s Beauty

Feel the magic in the air at the very first Snow Carnival, a one-of-a kind winter wonderland themed attraction hosted at the M Resort Spa Casino in Las Vegas. Welcoming guests of all ages November 23rd through January 8th, Snow Carnival is a seasonal family-friendly storybook experience built to dazzle and delight.

Guests will be greeted by a gentle flurry of snowflakes falling from above and thousands of twinkling lights into a world made up of more than 350 tons of real snow. The merriment is palpable at this picture-perfect winter wonderland nestled in the heart of the Henderson Desert.

Explore, wonder, and play with these festive seasonal activities at Snow Carnival:

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  • Race down the snowy inclines of the “Mini Matterhorn”, our multi-lane snow tubing slide or stick to kid friendly mini slides.
  • Make snow angels in a snow-blanketed indoor meadow.
  • Have fun throwing snowballs at targeted areas.  
  • Delight in the design and build of your very own snowman friend.
  • Hop aboard the Holiday Express for a journey through a festive forest.
  • Take a ride on an inner tube merry-go-round.

Capture the Holiday Magic at Snow Carnival

Get your cameras ready to capture holiday memories during your adventure out of Vegas and into a spectacularly festive forest. Joyful reindeer, polar bears, penguins, oh my! Find our friendly Yeti walking throughout our holiday-paved pathways and strike a pose. Also featuring Santa’s sleigh, a grand illuminated tree, and a life size snow globe, you will stumble upon dozens of opportunities perfect for this seasons family holiday card.

Cross stocking stuffers off your list at the shopping area, a cozy snow covered retail village. While you’re there, pick up a candy cane or two!

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Taste the Holiday Magic at Snow Carnival

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All this exhilaration stirs the imagination as well as ones’ appetite for a feast of wintery eats and treats. Perhaps a visit to the Yeti Snow Bar is in order, an adults-only bar built inside an igloo. Afterwards, enjoy rest and relaxation for the family on the snow benches which surround the snow play area.

Be enchanted by this merry wintertime celebration and experience the magic of snow coming to life this season at Snow Carnival at M Resort Spa Casino.

Frequently Asked Questions

Is the snow at Snow Carnival real snow? 

All of the snow play and slide areas consist of 100% real snow!

Where is the event taking place? 

Snow Carnival Holiday Forest will take place in the M Pavilion at M Resort Spa Casino. 

Is it going to be cold inside? 

No, because of our snow making and recycling technology… change set to “Approximately” 60-70 degrees. 

How much does it cost? 

The prices are $36.99 for adults, $29.99 for children ages 3-11 years, and free for 2 years and under. Tickets can be purchased at SnowCarnival.com 

How can I purchase tickets? 

You can purchase tickets online on the “Buy Tickets” tab located on SnowCarnival.com. Tickets are also available on-site for walk-up Guests during posted hours of operation. Walk-up entries will be permitted subject to availability.

Guests are highly encouraged to purchase their tickets in advance in order to get their desired time slot.  This event is subject to sell out daily.

What are Snow Carnivals hours of operation? 

Please follow the below link to our “Buy Tickets” page which has all of our current available dates and times.  

Who should I contact if I am having trouble purchasing tickets? 

For issues purchasing tickets, please contact MLV-SnowCarnival@pngaming.com 

I did not receive actual tickets for the event, what do I do? 

There are no physical tickets for this event. The confirmation email will act as your ticket for this event. You will simply check-in at the entrance utilizing your name or confirmation number and entry will be provided for the allotted Guests. A photo ID matching the name on the reservation or the card utilized to purchase tickets will be required at check-in. 

Can I walk in without a reservation? 

We strongly encourage you to make your reservations in advance because this event is subject to sell out.  

Do I need an ID to get in? 

A photo ID is required for all non-cash transactions within the Venue. A valid photo ID is required to purchase alcoholic beverages. Forms of acceptable identification include valid Driver’s License, Passport, State-Issued Identification Card, Military ID. Identification may not be torn, wrinkled, cracked, or altered in any way. 

Can I buy tickets online for someone not in my party or can I transfer tickets to other Guests? 

All tickets are non-transferrable. A photo ID matching the name on the reservation or the card utilized to purchase tickets will be required at check-in. 

I picked the wrong date when I purchased my tickets. What can I do? 

Tickets may be transferred to a new date, provided notice is given in writing 24-hours in advance. Written notification may be directed to MLV-SnowCarnival@pngaming.com . 

What if my group is late for our selected timeslot? 

Guests will be permitted to enter the Venue before or after their timeslot. Guests who arrive before or after their selected reservation time may be required to wait based on Venue capacity. 

Do Guests have to arrive together? 

Guests are encouraged to arrive and enter together in order to expedite the check-in process. 

Who can participate? 

Guests of all ages are welcome to create magical memories at Snow Carnival. Certain restrictions will apply on specific activities or attractions.

What are the age restrictions? 

Snow Carnival Holiday Forest is designed for Guests of all ages.  Certain restrictions will apply on specific activities or attractions.  

Does there need to be one adult per child for supervision? 

Guests under 16 years of age require a parent or legal guardian to be present at all times. A ratio of 1 adult to every 4 children is recommended. 

What about Parking, Drop off, and Pick up? 

Free parking is available in all Casino parking lots as well as the Parking Garage. Signage will be placed directing Guests to M Pavilion and Snow Carnival. 

Is there re-entry into Snow Carnival? 

Re-entry will not be permitted. Once a Guest exits the Venue, they will be unable to return. 

What items are NOT allowed in Snow Carnival? 

1. Bags (backpacks, large bags, suitcases, luggage) larger than 12″ x 12″. 

2. Weapons (such as guns, knives or clubs), pepper spray, mace, flares or fireworks. 

3. Lighters including but not limited to butane, lighter fluid, electric or any other flammable liquids. 

4. Patrons without shoes or shirts. 

5. No outside food or beverage items will be permitted. 

6. Illegal Drugs/Substances including all forms of marijuana. 

7. Glass, metal or plastic containers of any kind. 

8. Coolers and Ice Chests, Seat cushions, Pointed Tip umbrellas. 

Can I bring my personal items such as purses and cell phones into the attraction? 

We recommend bringing minimal personal items with you to the attraction. Snow Carnival, nor M Resort, are liable for lost, damaged or stolen items. 

What is your marijuana policy? 

Use of marijuana (weed), including but not limited to smoking, inhaling, ingesting, or using oils, lotions, or other trans-dermal introduction of, is prohibited at Snow Carnival notwithstanding approval of recreational use in Nevada. State law prohibits use of marijuana in public places. If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy. 

What happens if I bring a banned item? 

Banned items will not be allowed into the attraction for any reason, and you will be required to leave the attraction to discard banned items before being allowed to enter the attraction. Please leave your items at home, in your car or with someone not entering the event.

Does the Clark County curfew apply to this event?

YES! All individuals under the age of 18 may be in Snow Carnival during operation hours.  However, they are not permitted to loiter outside of the event without a parent or guardian after 10 PM Sunday – Thursday and 9 PM Friday and Saturday.

Someone in my party is in a wheelchair, will they be able to enjoy the attraction? 

Yes, Snow Carnival is designed to accommodate a standardized wheelchair. 

Certain restrictions will apply on specific activities or attractions.

Can Guests bring outside plastic water bottles or hydro flask to the Venue? 

Guests are permitted to bring in one (1) sealed water bottle per Guest. Hydro flasks can enter the Venue; however, they must be empty prior to bag check/security screening. We do provide a complimentary water station where Guests can refill water bottles or can grab a cup of water. 

If a Guest purchases food/drinks/birthday cakes from M Resort, is it permitted in the Venue? 

Due to the nature of the event, outside Food and Beverage will not be permitted. All bottles of alcohol, regardless of size, will be refused entry. 

If a Guest brings food/drinks/etc. from outside the M Resort, is it permitted in the Venue? 

No, food and beverage purchased outside of the M Resort will not be permitted in the Venue. Guests can consume the items prior to entry, can take items back to a room or vehicle, or they can dispose of the items. 

Are Guests allowed to bring any sleds, snow toys, etc.? 

Due to the nature of the event and for everyone’s enjoyment, sleds, snow toys, etc, will not be permitted into the venue. 

Are large back packs/purses permitted in the Venue? 

Bags/purses/backpacks smaller than 10” x 10” will be permitted into the Venue. All personal items will need to be opened and may need to be emptied to allow for proper Security screening prior to entry. This includes all pockets being opened, all wallets and/or compartments opened. 

Are diaper bags allowed? Is baby food/bottles of milk allowed? Is water for formula approved? 

Bags/purses/backpacks smaller than 10” x 10” will be permitted into the Venue. All personal items will need to be opened and may need to be emptied to allow for proper Security screening prior to entry. This includes all pockets being opened, all compartments opened, and containers being opened. Water/formula/milk/etc. will all be permitted. 

Are snacks for children permitted? 

Multiple quantities (snack packs of chips, multiple zip-lock baggies, etc.) or large bags of snacks or multiple quantities of water/juices are not permitted. Small snack-sized items are permitted for children 10 and under who may have dietary restrictions. Snacks are to only be provided to the individual in need. We do provide a full food and non-alcoholic beverage menu for all other Guests. The items contained on our menu fulfil a wide variety of dietary needs.

What is the arrival time or check-in time window for on the website? 

Check-in/Arrival times are designed to help us plan your visit better. Please select the time slot you prefer. Re-entry is not permitted. 

When is the last entry of the day for Snow Carnival? 

The last available online reservation will be 1-hour before the event closes. 

How does a Guest request a refund? 

For those seeking a refund for prepurchased tickets, all cancellation/refund requests must be submitted, in writing, to MLV-SnowCarnival@pngaming.com. Tickets may be cancelled up to 24 hours prior to opening time on date ticket is purchased for. Tickets cancelled within the appropriate timeframe are eligible to receive a full refund of the purchase price paid minus any service charges, taxes, processing fees, venue fees, or any other fees associated with the transaction. All refunds will be applied to the original form of payment. For no shows or late cancellations, refunds will not be available. 

For Guests purchasing tickets at the door or as “walk-up”, refunds are not available at this time. 

How does a Guest request a date change? 

Tickets may be transferred to a new date, provided more than 24 hours of notice is given, in writing, to MLV-SnowCarnival@pngaming.com 

Can Guests smoke in the Snow Carnival? 

Guests are only permitted to smoke in one outdoor location located near the Snow Carnival. This includes cigarettes, cigars, vapes, etc. This is a Health Department requirement. Guests may be removed from the Venue without option of refund for violation of this policy. Under no circumstance is a Guest allowed to smoke marijuana, in any form, including wax pens, vapes, etc. 

What is the policy for adults-to-children ratio? What are the rules for entry for minors? 

Guests must be 16 years of age to enter the venue without a parent/legal guardian and must be 18+ when accompanying a minor. Guests under 16 years of age require a parent or legal guardian to be present at all times. A ratio of 1 adult to every 4 children is recommended. 

Are there capacity restrictions on the Venue? 

To provide the best possible Guest experience, Snow Carnival WILL impose capacity restrictions. 

Each reservation contains a designated number of pre-paid tickets. All pre-paid Guests will be permitted entry into the Venue. Additional Guests who purchase as “walk-up” are not guaranteed immediate entry and will be subject to daily General Admission rates and current venue capacity restrictions, which may require them to wait in line for entry. 

Will food and beverage be available inside the Venue? 

Yes, a selection of Holiday themed bites and beverages will be available for purchase. 

Do Guests need to have a photo ID with them? 

A photo ID is required for all non-cash transactions; this includes Room Charges, Comps, Credit Card, etc. The name on the card must match the photo ID. The Guest in the room must be a Guest with charging privileges turned on. We do not accept a proxy for non-cash transactions (i.e., a husband cannot use a wife’s credit card unless both names are hard-printed on the card, etc.) 

Do Hotel Guests receive complimentary entry? 

Paid admission is required for all Guests. Hotel Guests do not receive complimentary access to the event. 

Do Casino Guests/Players receive complimentary entry? 

Paid admission is required for all Guests. Casino-invited Guests do not receive complimentary access to the event. 

At what age do you not charge admission for entry into the Venue? 

Admissions for Infants 2 and under is complimentary. 

What happens if a Snow Carnival date is cancelled for any reason? 

If an event is cancelled, in its full capacity, a refund will be issued in the amount paid for your tickets. Refunds will be posted to the same payment method used during the original purchase. If an event is postponed, we will contact you with the new date and time availability and will assist with transferring tickets to the new date. Venue availability, attraction availability, and talent are subject to change without notice and are not grounds for a refund. 

When a Guest has more questions and wants to speak directly to a Snow Carnival Attendant, where should Guests be directed? 

The phone number to reach the M Resort is 702-797-1000 extension 91804 to help Guests gather information and to direct phone calls to the appropriate areas. Option 1 contains a pre-recorded message regarding hours and operational days. Option 2 allows the Guest to leave a voicemail to speak with an event attendant. Most Guests should use this option.  Option 3 is for large party inquiries of 25 or more Guests.

Guests with disabilities who require the assistance of a Service Animal must be granted access to all areas of the facility where the public is normally allowed to go.  Certain restrictions apply where it is not safe or recommended for the service animals to be. 

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Snow Carnival Holiday Forest and all associated logos, characters, and elements are ® & © 2021International Special Attractions, Ltd. All Rights Reserved.

Snow Carnival Terms and Conditions and Cancellation Policy 

Ticket Cancellation and Refund Policy: All cancellation/refund requests must be submitted, in writing, to MLV-SnowCarnival@pngaming.com. Tickets may be cancelled up to 24 hours prior to opening time on date ticket is purchased for. Tickets cancelled within the appropriate timeframe are eligible to receive a full refund of the purchase price paid minus any service charges, taxes, processing fees, venue fees, or any other fees associated with the transaction. All refunds will be applied to the original form of payment. For no shows or late cancellations, refunds will not be available. 

Ticket Date Change Policy: Tickets may be transferred to a new date, provided notice is given, in writing, to MLV-SnowCarnival@pngaming.com 

Event Cancellation Policy: If an event is cancelled, in its full capacity, a refund will be issued in the amount paid for your tickets. Refunds will be posted to the same payment method used during the original purchase. If an event is postponed, we will contact you with the new date and time availability and will assist with transferring tickets to the new date. Venue availability, attraction availability, and talent are subject to change without notice and are not grounds for a refund. 

**Assumption of Risk** 

Ticket Holder expressly assumes all risks associated with, resulting from or arising in connection with Ticket Holder’s participation or presence at the event, including, without limitation, all risks of theft, loss, harm, damage or injury to the person (including death), property, or profits of Ticket Holder , whether caused by negligence, intentional act, accident, act of God or otherwise. Ticket Holder has sole responsibility for his/her property or any theft, damage or other loss to such property (whether or not stored in any courtesy storage area, including without limitation any subrogation claims by its insurer). Neither Producer nor the Event Facility accepts responsibility, nor is a bailment created, for property delivered by or to Ticket Holder. Neither Producer nor the Event Facility shall be liable for, and Ticket Holder hereby fully and forever release and discharge the Producer and the Event Facility, individually and collectively, and their present and former officers, directors, shareholders, partners, affiliates, employees, agents, representatives and attorneys, and predecessors, assignees and successors of each of them, from all claims, actions, causes of action, demands, cross-claims, counter-claims, obligations, contracts, indemnities, contributions, suits, debts, sums, accounts, controversies, rights, damages, costs, attorneys’ fees, losses, expenses and liabilities whatsoever, in law, equity or otherwise (collectively “Claims”) which either may now have or have had or which may hereafter accrue, individually, collectively or otherwise in connection with, relating to or arising out of Ticket Holder’s participation and/or presence in the event(s). Ticket Holder acknowledges that there is a possibility that subsequent to the execution of this Agreement, it will discover facts or incur or suffer claims that were unknown or unsuspected at the time this Agreement was executed, and which if known by it at that time may have materially affected its decision to execute this Agreement. Ticket Holder acknowledges and agrees that by reason of this Agreement, and the releases contained in this Section 3, it is assuming any risk of such unknown facts and 

such unknown and unsuspected claims. 

**Release** 

Ticket Holder assumes all risks and danger incidental to the event for which this ticket was issued, whether occurring prior to, during, or after the event. On behalf of myself, my business, my business partners, my spouse or domestic partner, my children, and our respective and/or collective issue, parents, siblings, heirs, assigns, personal representatives, estate(s) hired staff members, and anyone else who can claim by or through such person or persons (collectively, the “Releasing Parties”), (a) I WAIVE, RELEASE, AND DISCHARGE THE FOLLOWING PERSONS OR ENTITIES: PRODUCER, and their insurance carriers, sponsors, exhibitors, event vendors, event promoters, subcontractors, product suppliers, participating charities, event and event directors, employees, instructors, volunteers, event location owners and landlords, all 

states, cities, counties, or localities in which events or segments of events are held, and the stakeholders, parent companies, subsidiaries, officers, directors, employees, representatives, volunteers, and agents of any of the above (the “Released Parties”) FROM ANY AND ALL CLAIMS, LOSSES, OR LIABILITIES FOR DEATH, PERSONAL INJURY, PARTIAL OR PERMANENT DISABILITY, PROPERTY DAMAGE, MEDICAL OR HOSPITAL BILLS, THEFT OR DAMAGES OF ANY KIND, INCLUDING ECONOMIC LOSSES TO ME OR MY BUSINESS DUE TO EVENT ATTENDANCE, CLOSURE, OR ANY OTHER REASON WHATSOEVER, OR ANY LOST AND/OR STOLEN ITEMS, WHICH ARISE OUT OF, OR RELATE TO MY PARTICIPATION IN, OR MY TRAVELING TO AND FROM ANY EVENT, in any manner whatsoever, even if such claims, losses, or liabilities are caused by the ordinary negligence or acts or omissions of the Released Parties that I am hereby releasing or are caused by the ordinary negligence, or acts of any other person or entity. 

General Terms and Conditions: 

Lost or stolen tickets will not be replaced. 

Each reservation contains a designated number of pre-paid tickets. All pre-paid Guests will be permitted entry into the Venue. Additional Guests who purchase as “walk-up” are not guaranteed immediate entry and will be subject to daily General Admission rates and current venue capacity restrictions, which may require them to wait in line for entry. 

Guests must be 16 years of age to enter the venue without a parent/legal guardian and must be 18+ when accompanying a minor. Guests under 16 years of age require a parent or legal guardian to be present at all times. A ratio of 1 adult to every 4 children is requested. 

Talent, attraction availability, and event subject to change without notice. 

Venue reserves the right to deny access into venue due to capacity restrictions. 

Venue reserves the right to deny access to the Venue to any ticket holder, for any reason, at their sole discretion. 

DISCLAIMER: The M Resort Spa and Casino reserves the right to close portions of, or entire Venue, for private events or when necessary as a safety precaution to patrons. 

The M Resort Spa and Casino is not responsible for any lost, stolen, or damaged items. 

Management reserves the right to deny and/or revoke entry to a Guest or Group of Guest at its sole discretion based on Guest behavior in accordance with Venue Rules. Refunds will not be issued. Management reserves all rights, including, without limitation, the right to cancel, suspend or modify the event or reservation at its sole discretion. 

This offer is subject to all applicable federal, state and local laws, and regulations. This offer cannot be published or posted on any third-party websites without the prior written approval. 

Disregard or violation of these Terms and Conditions will automatically invalidate ticket(s) purchased and guest will not receive a refund of any kind.